Conference Events, May 15 - May 18, 2017
Monday, May 15, 2017
Tuesday, May 16, 2017
Wednesday & Thursday, May 17 & 18, 2017
PRICING + HST (HST not included)
EARLY BIRD SPECIAL
Offer ends March 3, 2017
Workshops A, B, C + D
'Contact Centre' Tour Package
Members / Non-Profit / Public Sector - $1,199
Members / Non-Profit / Public Sector - $699
Per Workshop - $299
Morning & Afternoon Tour - $199
Non-Members - $1,499
Non-Members - $849
On-Site Tour Schedule
TWO CONTACT CENTRE Tours - Day 1
An opportunity you don't want to miss!
Take a guided on-site tour, followed by engaging presentations from 2 of our corporate partners.
BOTH COMPANIES TO BE ANNOUNCED SHORTLY.
Obtain unique insights into business operations, best practices, and an opportunity to discover the 'how' both organizations provide world class customer experience. Includes transportation, breakfast, lunch and surprises.
Book early as space is limited to 20 seats.
Reserve your spot during registration.
DAY 1 - Monday, May 15, 2017
08:00 am - 12:00 pm - Corporate Partner #1
08:00 AM - Registration & Breakfast
08:30 AM - Bus Departs
08:50 AM - Breakfast and Networking
09:10 AM - Welcome and Introductions
09:20 AM - Presentation
10:10 AM - Tour
11:30 AM - Bus Departs to 2nd Contact Centre Tour
11:45 AM - 3:10PM - Corporate Partner #2
11:45 AM - Lunch and Networking
12:15 PM - Welcome and Introductions
12:30 PM - Presentation
01:30 PM - Tour
02:45 PM - Bus Departs; returns to Miss. Convention Centre
Days 2-4 Itinerary to follow shortly. Stay tuned!